Terms and Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the website https://clrmo.com, the CLRMO mobile/desktop applications, and our SaaS products and related services (collectively, the “Service”), operated by CLRMO (“we”, “us”, “our”).

By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use the Service. By using it, you represent that you meet this requirement.

2. Accounts and Subscriptions

  • You are responsible for account security and all activity under it.
  • Paid subscriptions: Billed via third-party processor (e.g., Stripe). Fees are non-refundable except as required by law. See pricing page for details.

3. Acceptable Use

You agree not to misuse the Service, including uploading malware, scraping data without permission, or violating laws.

4. Intellectual Property

We own the Service (code, design, etc.). You get a limited license to use it.

5. User Content and Data

You retain ownership of content you upload (“User Content”). You grant us a license to use it to provide/improve the Service.

6. Hold Harmless and Limitation of Liability for Software

THE SERVICE AND ANY SOFTWARE PROVIDED ARE DELIVERED “AS IS” WITHOUT ANY REPRESENTATIONS OR WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS CLRMO, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES, LOSSES, LIABILITIES, COSTS, AND EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES) ARISING OUT OF OR RELATED TO:

  • YOUR USE OF THE SERVICE OR ANY OUTPUT, RESULTS, OR DECISIONS MADE USING THE SOFTWARE;
  • ANY CLAIM THAT YOUR USE OF THE SERVICE INFRINGES THIRD-PARTY RIGHTS;
  • YOUR BREACH OF THESE TERMS.

WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING LOSS OF PROFITS, DATA, GOODWILL, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES), EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM OR $100, WHICHEVER IS GREATER.

7. Termination

We may suspend/terminate access for violations. Upon termination, use rights end.

8. Governing Law

Governed by Texas law. Disputes in Lubbock County courts. No class actions.

9. Changes

We may update Terms; continued use = acceptance.

10. Contact

legal@clrmo.com

Privacy Policy

This Privacy Policy explains how CLRMO collects, uses, discloses, and protects your information when you use our Service.

Effective Date: March 3, 2026

Information We Collect

We collect the following categories of information:

  1. Web Traffic and Analytics Data Automatically collected when you visit our website or use the Service, including: IP address, browser type, device information, pages visited, time/date of access, referring/exit pages, clickstream data, and usage patterns. We use this for analytics, security, and service improvement.

  2. Sales and Transaction Data When you purchase a subscription or make in-app payments: billing name, email, payment method details (handled by third-party processors — we do not store full card numbers), transaction amount, date, and subscription status.

  3. Customer and Account Data When you register or use SaaS features: name, email address, password (hashed), company name (if applicable), account preferences, uploaded content, usage metrics within the Service (e.g., features used, project data you input), support communications.

We use cookies, pixels, and similar technologies for functionality, analytics, and performance. See our Cookie Notice (linked) for details.

How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve the Service
  • Process payments and manage subscriptions
  • Communicate with you (e.g., updates, support)
  • Analyze usage to enhance features and user experience
  • Detect/prevent fraud or security issues
  • Comply with legal obligations

Sharing and Disclosure

We do not sell your personal information to third parties (as “sell” is defined under laws like CCPA/CPRA).

We may share information with:

  • Third-party service providers (processors) who help us operate the Service, such as:
    • Hosting/cloud providers (e.g., AWS)
    • Analytics providers (e.g., Google Analytics)
    • Payment processors (e.g., Stripe)
    • Email/support tools These providers are contractually bound to use data only for our purposes and protect it.
  • Affiliates or in business transfers (e.g., merger).
  • As required by law, to protect rights/safety, or with your consent.

Data Retention

We retain data as long as needed for the purposes above or legal requirements. Account data is kept while active; analytics/traffic data often anonymized or deleted after set periods.

Your Rights and Choices

  • Access, correct, or delete your data.
  • Opt out of certain uses (e.g., marketing emails).
  • To request deletion or exercise other rights, use our dedicated portal: https://deleteme.clrmo.com (submit requests there; we verify identity before processing).
  • California residents: We do not sell personal information; you have CCPA rights (access, delete, opt-out of sale/sharing — though no sale occurs).
  • We respond to verifiable requests within legal timeframes.

Security

We use reasonable measures to protect data (encryption in transit/rest, access controls). No system is 100% secure.

Children’s Privacy

Service not directed at children under 13. We do not knowingly collect data from them.

International Transfers

Data may be processed in the U.S. or other countries. We use appropriate safeguards for transfers.

Changes to This Policy

We may update this Policy. Material changes posted here with updated date; significant changes may get email/in-app notice.

Contact

privacy@clrmo.com

By using the Service, you consent to this Privacy Policy and our data practices.